7 Differences between Solution and Product Marketing

by Lilia Shirman on February 10, 2009

in Customer relationships,Solutions

As a follow-up to the previous post, here are some practical differences to keep in mind when planning for solutions marketing.

Solution marketing differs from traditional product marketing.  This is a partial list, of course, but 7 is supposed to be a lucky number, right?

  1. Solutions marketers understand what motives customers to allocate budget within the broader context for a purchase
  2. Solutions marketing content is focused on the buyer and their objectives, not the product or its features
  3. Solutions-oriented value propositions focus in on specific use-cases or situations in which the customer is involved.
  4. The solutions marketing process and programs provide information or resources that are valuable to the customer
  5. Thought leadership and value creation are critical components of solutions marketing
  6. Solutions marketing activity often involves collaboration with other companies (see broader context in #1)
  7. To ensure that all of the above are truly relevant, current, and valuable to your audience, Solutions Marketing must engage the customer in conversation and dialogue at every available opportunity.

Speaking of dialogues, please add to the list with your comments!

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